Online Exam Proctoring

Remote Teaching at BU: Online Exam Proctoring

In an effort to further support Boston University faculty and students during the remote teaching and learning experience, online exam proctoring services are now available to BU faculty and students. The service, provided by Examity, is designed to ensure the academic integrity of testing in online courses.

Due to both the cost of the service and the effort required for adoption, we are requesting that faculty use this service only if required to meet accreditation or other critical requirements and after receiving written approval from your Remote Teaching Coordinator or another designee of your Dean.

Instructor FAQs

As an instructor starting out with Examity, we know you may have questions. To provide you with initial guidance, Examity compiled their most frequently asked questions, ranging from teaching your test-takers to use Examity, to getting reports from auditors, and more.

Don’t see your question listed below? Contact us via email at AskEdTech@bu.edu.

Who are your proctors?

The proctoring team is comprised of strong communicators, technical troubleshooters, and well-focused college professionals. Each Examity proctor has been interviewed by a member of the senior management team.

How can I make sure my test instructions are understood by the proctor and followed by the student?

Examity software includes a workflow for test providers. The Examity test rules page enables instructors to customize the test experience just like they would in the classroom. For example, instructors can determine the length of the exam, and create specific rules for what a test-taker can and cannot have with them during the test. The rules page also enables instructors to select the security level and indicate unique accommodations, such as extended time allowances for specific test-takers.

Is your system easy to use?

Examity prides itself on ease of use. This solution is integrated with Blackboard. Critical information such as class details and enrollment will be imported automatically.

How many test-takers can test during a single hour?

As an organization, Examity is proficient with estimating test-taking demand. Therefore, Examity staffs according to the peaks and valleys that occur. During a recent high point, Examity announced the company accommodated more than 300 simultaneous test-takers.

How many days until I get back the results from the proctor?

Examity provides real-time updates. As a student goes through the proctoring process, the system is updated automatically. Instructors are able to check whether the test-taker has scheduled the test, whether the proctor has submitted comments, and if the test has passed the audit stage. 99% of our tests are available within 48 hours.

I’ve never used the Examity solution before. What kind of support can I expect?

If you have support questions, email BU Educational Technology (AskEdTech@bu.edu) and include what college or department you are affiliated with. The EdTech team will reach out to you and answer any questions you have.

How do I teach my test-takers to use Examity?

Examity has a resources section that contains quick guides for test-takers as well as instructors. The resources section also has Blackboard specific instructor-to-student email templates with step-by-step instructions for using Examity. These emails are fully customizable, so you can modify them as needed.


Test-taker FAQs

What does Examity do?

Examity is an online proctoring solution that gives students the flexibility to take exams remotely.  It provides teachers, schools, and students with the tools they need to prevent cheating and to preserve integrity.

How does Examity work?

The first step is to set up a profile. It takes less than five minutes. Next, test-takers schedule an exam. On test day, test-takers identities are authenticated by the proctor. As soon as the validation process is complete, test-takers can begin their exams. After the final question, test-takers simply submit their exams.

How do I create a profile in Examity?

You can create and access your profile through Blackboard. Ready to get started? Log in to Blackboard, select your course, and find a link for Examity. From there, please follow the prompts to create your profile. Can’t find the Examity link on the course page? If you are aware that your course is using Examity and you are unable to create a profile, please contact support@examity.com for assistance.

Who will be proctoring my exams?

The proctoring team is comprised of strong communicators, technical troubleshooters, and well-focused college professionals. Each Examity proctor has been interviewed by a member of the senior management team.

What if something goes wrong during my test?

Examity offers technical support all day, every day. If something goes wrong either before or during an exam, test-takers can connect with our support team by email, phone or live chat.

Does the process of connecting to my proctor cut into my exam time?

No. The five-minute authentication process does not cut into your exam time. The timer on your exam does not start until you have begun the test.

Will I have the same proctor every time I take my test?

Examity proctors are randomly assigned to exams. You may get the same proctor more than once, but you may also have a different proctor for each test.

I don’t know if my computer meets the Examity requirements.

Examity system requirements are:

  • Desktop computer or laptop (tablets, Chromebook and mobile phones do not meet requirements)
  • A working built-in or external webcam and microphone
  • Internet speed must be at least 2 Mbps download and 2 Mbps upload. Hot spots are not recommended.
  • Browser with pop-up blocker disabled

How do I know if my system meets those requirements?

If you have any questions or concerns, you can email support@examity.com and arrange to do a system check with someone on the support team.

Have additional questions? Contact Boston University’s Educational Technology team via email at AskEdTech@bu.edu. For alternatives to exams, contact The Center for Teaching & Learning via email at CTL@bu.edu.